All About Delta Baggage Claim Policy & Tracking Options

It is every traveler’s nightmare. When they look for their baggage and can’t find it anywhere. The fear of losing your stuff starts growing inside you as you realize that your bag didn’t make it. Just stay calm before you do anything. If you have booked flights to India with Delta then you should get familiar with its baggage rules to claim policy. 

Here’s everything you need to know if you are not able to find your luggage with Delta Airlines:

Locate the Delta Baggage Desk: 

The first step is to find the airline baggage desk at the airport. If your entire trip was with a single airline i.e. Delta then it is an easy process. On the other hand, if you were on a connecting itinerary with more than one airline then you need to claim with the operating carrier of your last flight. 

No matter if your baggage is delayed, damaged, or lost the passengers of Delta are only required to fill Online Delta baggage claim form. For this, you need to file the reference number that is provided by Baggage Service Centre after filing the complaint. 

Here are three main cases when you can’t find your bags:

• Delayed Baggage: If your Delta baggage is delayed then please immediately report and notify the airline representatives. You will get a file reference number after applying for a claim or investigating your items.

• Damaged Baggage: As soon as your baggage is received to you make sure you check it properly. If you have received damaged baggage then contact the Delta representatives immediately. The official person will inspect the bag properly and give you the “Delta Damaged Baggage Claim Form” to fill. It is mandatory to submit this form within 24 hours. You should stay in close communication with the airline after filing a claim and during the baggage location process. 
• Lost Baggage: If you are sure that you have lost your baggage then there are chances you can retrieve your baggage yourself from the airport’s lost and found office. But in case you cannot find it then ask the Delta officials; they will put their best effort into inquiring about your baggage to return your valuable luggage as soon as possible. Once it is declared that your bag is lost, the airline is responsible for compensating you for your bags

If some belongings are missing from your baggage: 

• In case you find some items missing in your baggage then Delta has a solution for both checked and unchecked missing items. 
• You have to reach out to Delta baggage customer service and report them within 24 hours and in case of international travel, the time limit is 7 days.
• You will receive a file reference number that can be used for further processing.
• You can even get compensation for delayed, damaged, or lost baggage. But the eligibility to receive the compensation depends on the circumstances of your particular case.

Baggage Tracking with Delta: 

Delta passengers whose bags are delayed or lost are required to contact Baggage Service Centre to claim their loss of baggage. Once you have contacted them, the process of locating your baggage starts. They will also give you a reference number that is used for Delta baggage tracking or check the status of your claim.

In case the airline is unable to track your baggage within 5 days, then they will declare a baggage value within the liability limits. For that, you have to submit a list of items in your bag and other proof of items to get the compensation. Note that not every item is considered for a claim.

Delta Baggage Compensation:

You can ask the airline members to provide compensation as well as to what extent they will reimburse you. The agent with whom you file the missing bag report will provide you with the guidelines for Delta Airlines. They will clearly notify you whether or not you’re eligible for a refund of any checked baggage fee you paid.

Delta compensation Limit:

For international travelers to and from USA the liability limits are $9.07 per lb. to $640 per bag (US Dollars).

Liability restrictions and exceptions:

• For claiming the maximum liability the damage or loss value must be proven.
• There is no maximum liability for items such as wheelchairs or assistive devices.
• Delta is not liable for any kind of unsuitably packed items.
• Delta is not liable for loss, damage, or delay of baggage that may result from a security search conducted by any local, state, or federal agency.

So, before booking flights to India make sure you are familiar with these rules and policies so you do not have to face the issues if baggage is lost.

Some FAQ:

How long does Delta keep searching for my lost baggage?

Tracking and inquiring about lost baggage is done for approximately 14 days after receiving the complaint of the lost item. If Delta seems unable to find your item, then they will notify you with an email notification about it.

How will I come to know that my baggage is successfully tracked?

You will be contacted by Delta if they find your bag. The email and/or phone number that you have provided while reporting to them will be used to contact you. First, they will verify that the item is yours and then arrange for delivery of the item.

How to check my Delta baggage claim status?

After filing the report of your missing or Delta lost baggage, an email will be sent to you from the Lost and Found service center. If they find your luggage or missing items then you will receive an email notification notifying the same. You can also track it through the reference number that you receive from the Delta baggage claim office.